Privacy Policy

Welcome to www.econovatechnologies.com. This privacy notice explains how Econova Technologies Limited collects, uses and protects your personal information when you visit our website and/or contact us through our website.

If you are applying for a role within EcoNova Technologies,then please read the separate “Recruitment Privacy Notice” to understand how your personal information will be processed as part of the recruitment process.

Content
1. Information We Collect 2. How We Use Information 3. Legal Basis 4. Sharing Information 5. International Transfers 6. Data Retention 7. Your Rights 8. Data Security 9. Contact Us 10. Complaints
1

What Information We Collect

We only collect personal information when you choose to contact us through our website contact form. This includes:

  • Your name
  • Your work email address
  • Your work telephone number
  • Your organisation and role

We collect information using Cookies and other similar technologies to help distinguish you from other users of our website.  These can streamline your online experience by saving you from re-inputting some information and also allow us to make improvements to our website.  For more information about how and why we use Cookies, please look at our “Cookie Policy”.

We do not collect any other personal information through our website. This website and our services are targeted at other businesses, so we do not expect to collect any information about children. Please contact us if you believe we may have mistakenly collected the personal information of any minor and we will delete it.

2

How We Use Your Personal Information

We may use your information to:

  • Respond to your enquiry
  • Provide information on or support your request
  • Keep a record of our communication for follow-up where required

We do not use your information for marketing unless you have explicitly agreed to it.

3

Our Legal Basis For Using Information

Under UK data protection laws, we must have a valid reason to use your personal data.
We rely on:

  • Legitimate interests – to respond to enquiries and manage communication with you.
  • Consent – where you voluntarily submit your details via our contact form. You can withdraw your consent at any time by contacting us.
4

Sharing Your Information

We do not sell your personal information. We may share your information within our business, including team members in the UK, Ghana and the UAE, but only where it is necessary to:

  • Understand your enquiry.
  • Coordinate internally to provide a complete response to your enquiry or request.
  • Resolve your request where expertise is located in a different region.

We only share the minimum information needed for the specific request. We may also share your information where necessary, with:

  • Trusted service providers who support our website and email systems.
  • Professional advisors (if required by law or to protect our legal rights).

All third parties we share your information with are under strict requirement to keep your information secure and only use it for the agreed purpose.

5

International Data Transfers

Because we operate in the UK, Ghana and the UAE, your information may be accessed or processed in any of these locations. Where your data is transferred internationally, we take steps to ensure it remains protected, including:

  • Applying consistent internal data protection standards across all locations.
  • Ensuring appropriate contractual and organizational safeguards are in place between entities.
  • Limiting access to only colleagues who need your information to respond to or support your enquiry.

In simple terms, the information you provide us may move between our teams in these countries, but it is always handled securely, compliantly and only for the purpose of dealing with your enquiries.

6

How Long We Keep Your Information

We keep your personal information only for as long as needed to:

  • Respond to your enquiry.
  • Maintain a short record of communication for business purposes.

After this, we securely delete or anonymise your information.

7

Your Rights

Depending on your location, you have certain rights regarding your information that you share with us.

7.1. If you are in the 🇬🇧 United Kingdom

If you are in the UK, your personal data is protected under the UK GDPR, the Data Protection Act 2018 and DUAA 2025, and you have the following rights.

  • You have the right to know how your personal information is collected and used.
  • You can request a copy of the personal information we hold about you.
  • You have the right to request that we correct any inaccurate or incomplete information we hold about you.
  • You can request us to delete your information where there is no legitimate reason for us to continue keeping it.
  • You have the right to object to us using your data where we rely on consent.
  • You can raise concerns with us and with the Information Commissioner’s Office regarding how we collect and use your information.
7.2. If you are in 🇬🇭 Ghana

If you are in Ghana, your personal information is protected under the Data Protection Act 2012 (Act 843) and you have the following rights.

  • You have the right to know when your information is being collected and how it will be used.
  • You can request confirmation of whether we hold your personal information and request a copy of it.
  • You can ask us to update or correct any inaccurate information we hold about you.
  • You can object to your information being used where it is unfair, unlawful or causes harm and distress.
  • You can ask us not to use your information for direct marketing purposes.
  • You can raise concerns with the Data Protection Commission (Ghana).
7.3. If you are in the 🇦🇪 United Arab Emirates

If you are in the UAE, your personal data is protected under the UAE Federal Data Protection Law (Federal Decree Law No. 45 of 2021), and you have the following rights.

  • You have the right to know what personal information we collect and how we use it.
  • You can request access to the information we hold about you.
  • You can ask us to update or correct any inaccurate information we hold about you.
  • You can request that we delete your information in certain circumstances where it is no longer needed or lawfully required.
  • You can request that we limit how we use your information in specific cases.
  • You can object to certain types of processing, including marketing communications.
  • Where we rely on consent to process your information, you can withdraw consent at any time.
  • You can raise concerns with the relevant UAE data protection authority or regulator, depending on your location and the nature of your concern.

No matter where you are located, we will always handle your personal information fairly, transparently and in line with applicable data protection laws.

8

Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse or unauthorised access.

9

Contact Us

If you have any questions about this privacy notice or how we handle your information, please contact us

167 – 169 Great Portland Street, London, United Kingdom, W1W 5PF

dataprotection@econovatechnologies.com

+44 7467 267718

10

Complaints

If you have any concerns with how we have handled your information, you can contact us through the details provided in section 9 above so we can try to resolve the issue.

If you are still unhappy with the resolution, you have the right to complain to the relevant regulator depending on your location.